News - Goldfish

News & Press releases

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  • May
    Route phone calls over Bank Holiday weekend

    Don't let your calls go unanswered over Bank Holiday weekend – use our Routing Wizard to direct them or to inform your customers you're closed.

  • Mar
    Issues possibly affecting some customers

    [Resolved] [9.15am] Issues at one of our Internet exchange points may have resulted in some customers experiencing minor problems.

  • May
    Become more efficient by faxing online

    Learn how switching from a standard fax machine to faxing online can save you money and make your business more efficient.

  • Jul
    Service Information

    We're currently experiencing issues related to external carrier problems. Outbound calls are unaffected.

  • Apr
    10 hooks 100K Euro deal

    Wicklow firm has won a contract to provide telecoms technology to media and events company IDG Direct’s call centre in Dublin.

  • Apr
    Goldfish Director speaks to East Coast FM

    Gordon O'Neill appeared on The Morning Show this week, to speak to Declan Meeham about why appeals to businesses.

  • Jan
    14 are in the News

    Director Gordon O'Neill speaks to the Irish Times about his experience in business.

  • Aug
    Introducing Goldfish Call Recording

    If you haven’t noticed already, Goldfish have introduced the facility for our customers to record their inbound and outbound phone calls. Find out more here.

  • Jul
    Problems with some incoming calls

    11:56 - Incoming calls now appear to be working again. However, we are still awaiting confirmation from our carriers that the underlying issue with Eircom has been resolved. 11:45 - We have become aware of a problem with some incoming calls, where the caller receives a message stating that the number has changed. This issue has been identified as a problem between Eircom and our carriers, and is being investigated as a matter of urgency.

  • Jun
    Goldfish Statement

    Statement regarding the issues affecting service availability between 16:00 and 16:45, and website availability.

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