In this section
- About us
- Contact us
- Acceptable Use Policy
- Cancellation Policy
- Terms & Conditions of Services
- Terms of Website Use
- Complaints Procedure
We have been providing state-of-the-art cloud telecoms to Irish businesses since 2010. We are part of a telecoms network that handles 66 million telephone calls every year. Our primary voice servers are all located in our Dublin data centres. We also have back up servers in data centres in the UK and Germany, to ensure an unrivalled level of service and reliability.
As an Irish company all our management, engineers, developers and support staff are based in Ireland.
You can contact us at our office:
Company Registered Number 483641
VAT Number 9746030W
What is our goal?
Our aim is to support our customers in growing their businesses by providing them with access to the latest telecoms services.
Our services are constantly improving, with new innovations in technology, which grow our features, so that businesses all over Ireland can benefit from our unique technology.
Whilst there are other business cloud telecoms/VoIP providers, none offer the exclusive set of features and real value for money that we do.
Goldfish is renowned for its excellent level of customer support. It is one of aspects of our service that our customers repeatedly commend us on. This is due to the fact that all our customer service engineers are tech graduates, who undergo a rigorous induction and on-going training to ensure they have the highest level of expertise, business acumen and can demonstrate the insight that is required by our business customers. This ensures our staff have a detailed knowlegde of our services and have a good understanding of the requirements of our business customers, thus ensuring unrivalled customers service support.
Our customers range from international blue chip corporations, where we supply all the deskphones and directs telephone numbers to staff in their Irish headquarters; down to to sole traders who only require one or two numbers. The key benefit of our service are they are fully expandable, so once you sign up with us you have comfort that you can't ourgrow us; as your business grows so can the services we provide you. The level of numbers and phones we can provide you is limitless.
We understand and value our customers. We know that if they grow, we will grow with them. We listen to what they have to say and strive to deliver the service and features that they need.
We welcome your feedback and invite you to contact us on 01 5547888 with any suggestions or comments on how we could enhance our service to you.