I'm a new customer...

Single user
Multi user
Transfer my existing number
Fax to email services
Suitable for startup companies, existing sole traders, or companies seeking a single number for diversion. Suitable for established companies or startup companies with more than one employee.

Enterprise options also available
You may be able to transfer your existing telephone or fax number(s) to us.

Depending on your current provider
Get a fax to email number with us and you can send a receive faxes using email.


per month


per number per month



per month

I'm an existing Goldfish customer...

I need help with an existing product or service
I want to manage my account
Check our knowledge base and forum for resolutions to any issues you might have or get in touch with us by phone or email. Log in to your control panel to change your password, change your email, configure call routing and forwarding, update payment details and more.

News and service announcements


Live service availability information

Our current service availability performance is 100% availability over the last week, 100% availability over the last month, 99.979% availability over the last 365 days. These figures are updated automatically.

Easter Opening Hours 2014

Find out when we'll be open during the holidays.

Receiving reports about possible issues affecting calls

[10.32am] We're aware that certain customers may be experiencing intermittent issues with inbound calls. [10.34am] RESOLVED

Limited Support Line Availability

Due to issues with the automatic locking system at our office, we're currently only able to take a reduced number of support calls. [9:15am RESOLVED]

Issues possibly affecting some customers

[Resolved] [9.15am] Issues at one of our Internet exchange points may have resulted in some customers experiencing minor problems.

Become more efficient by faxing online

Learn how switching from a standard fax machine to faxing online can save you money and make your business more efficient.

Supporting Simon Community via Trustpilot

We make a donation for each review we receive. What's more, we've just increased the amount we give from 2 to 5 per review. Read More
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